Orders
How do I know my order was received?
After checkout, Shopify will send an order confirmation to the contact details provided with your order.
Can I change or cancel an order?
Contact us as soon as possible. We can only change or cancel an order before it has entered processing or fulfilment.
Shipping
Shipping options, costs and estimated delivery times are shown at checkout where available. Delivery estimates are not guarantees and may be affected by carrier, customs or destination delays.
Returns
Return eligibility depends on the item condition, product category and applicable consumer law. See our Refund & Returns page for full details.
Product safety
Always follow the manufacturer's instructions, age and weight guidance, warnings, assembly directions and supervision requirements supplied with the product.